Sales and Support Programs

Sales and Support Programs

A natural outgrowth of your Focus Investments, Sales and Support Programs are generally broader-based (long-term) initiatives that support account development overall. Sales and Support Programs often require the allocation of formerly unbudgeted resources, or the redirection of budgeted ones, to meet the emerging or urgent need in the Channel Partnership. Sales and Support Programs may result directly in sales, support existing business and enhance relationships or both, and/or actualize Focus Investments.

Sales and Support Programs track information regarding the Current and Proposed solutions.

Fig. 58, Sales and Support Programs section

To add a Sales Support Program:

      1. Click in the desired Stage row (for example, click in the Universe row) to open the Sales and Support Program - (stage) section.

Fig. 58a, Sales and Support Programs section

The following are descriptions of the fields in this dialog:

Current - the text description of the Current Sales Support Program.  Type directly into the text field.

When - the date the Sales Support Program item was created.  Use the calendar tool to select the desired date.

Proposed - the text description of the Proposed Sales Support Program.  Type directly into the text field.

      1. When you have completed entering the desired data, click Dine to save and close the section.

To delete a Sales Support Program:

Click on a row, highlight the desired text, and press Delete on your keyboard.

To edit an existing Sales Support Program:

Click on a row and edit the text inline.  Click done when completed.

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